Grand Jatra Hotel Balikpapan

Good and comfortable room with a good shower, convienient location being attached to shopping mall offering other meal options

Breakfast was good

I had a couple of minor issues with my room and the response I got from the manager and his team was excellent. They all went out of their way to accommodate me and make me feel welcome and at home. I will certainly return to stay there again. The room was great, bed very comfortable and the shower was hot with a good pressure. Also there is a nice bar with great local and western food so for me it ticks all the boxes.

The staff's kindness.

Spacious room